Leveraging Emotional Intelligence

A workshop at a firm retreat, corporate meeting or Government off-site is the perfect way to introduce your lawyers and staff to the importance of emotional intelligence (EI) and how to leverage it.

Emotional intelligence often is the key differentiator between success and failure.  Read my article on the importance of and why it is imperative that your organization focus on emotional intelligence for optimal performance.  9 Reasons Why Lawyers Need Emotional Intelligence Skills.

We Will Answer the Question: What is Emotional Intelligence?

Emotional intelligence is a set of emotional and social skills that affect our thoughts, interactions, coping strategies, motivations and general psychological well-being. It affects our behavior every second of our waking hours and also controls our relationships with our family, business associates, partners and clients.

Like IQ, EI can be measured.   The EQ-i 2.0 is an assessment tool composed of 16 elements.   However, unlike IQ that is static from about age 17, EI can be improved throughout the lifespan.

That’s why it makes sense to work on emotional intelligence skills with your lawyers and staff regardless of seniority or age. In fact, corporate executives routinely work on their emotional intelligence skills throughout their careers because they know it’s a key driver to superior performance.

Emotional Intelligence Workshops

Everyone can understand and appreciate emotional intelligence and its importance to communication and effectiveness.   This universal understanding makes emotional intelligence the perfect improvement and wellness topic for a group meeting or retreat.

It allows you to focus on effectiveness, revenue generation, team building and communication in one workshop. 

Your lawyers and staff can have fun and get to know themselves better by taking the emotional intelligence assessment in confidence prior to the meeting.   We can then go over the various emotional intelligence attributes, the meaning of various scores and the ways to increase emotional intelligence at both the individual and group levels.   I offer follow-up one-on-one sessions with participants who want more personalized information about their scores.

Why not take advantage of all possible approaches to up your game and drive your team’s success and relationships to new heights?   This is an insightful and productive exercise and its benefits are supported by empirical research.


Emotional Intelligence in a Nutshell

EI is composed of several components that we are all familiar with but fail to recognize and use to our ultimate advantage.   Here are some of the main components:

  • Self AwarenessAre you aware of how you’re feeling and how those emotions affect your decisions, analysis and interactions?  Self-awareness shows you how your feelings and emotions affect your decisions, relationships with others and job performance.   Self-awareness requires a good understanding of your strengths and a recognition of your weaknesses.
  • Impulse ControlDo you fly off the handle or act without fully vetting an issue?  Do you talk too much in meetings?  Impulse control helps to manage your emotions and actions with others and creates trust and a sense of fairness.  It is characterized by thoughtfulness and reflection.
  • Self ActualizationDo you set measurable goals and performance measures for yourself and your team?  Virtually all effective leaders have this ability and can motivate themselves towards goals. This is a drive to achieve for its own sake.   The fun is in setting goals and achieving them.
  • EmpathyDo you take time to get a sense of what the other person is feeling?  Empathy is the ability to appreciate another’s perspective and feelings.   Empathy is important to making good decisions and making others feel appreciated and heard.   It also allows you to be sensitive to other cultures and ethnicities.
  • OptimismDo you look at setbacks as a challenge and a temporary obstacle to your ultimate success?  Optimism is the ability to see hope and expect the best in the face of adversity. This is the core quality of resilience. These folks keep going!
  • Interpersonal Relationships-Do you want to create stronger relationships with colleagues and clients?  Leaders and lawyers need to establish and manage relationships effectively. Motivation and empathy are not very useful if you don’t have an opportunity to use it.
  • AssertivenessCan you take a risk and state your opinion without being overly cautious or aggressive?  Assertiveness is the courage to express your views, even if they may be rejected.   This is a core quality of a great lawyer.   You must be able to state an opinion before testing the waters.


What We Will Accomplish Together

A group training session on emotional intelligence can put your team on the right path to greater self-awareness, optimism and success.   Here are some of the key takeaways of an EI workshop:

  • A better understanding of emotional intelligence and the 16 elements.
  • Recognition of how EI leads to optimal success at work and in your personal life.
  • An assessment of your team members’ strengths and areas of improvement.
  • Provide examples of how EI is used in effective communications and interactions with clients, supervisors and direct reports.
  • Identify ways to improve EI skills.
  • Show how too much EI can be harmful in situations.
  • How to use EI in a variety of practical situations.
  • Start developing action plans for using EI to increase performance at work and develop better relationships with clients, colleagues and family.
We all can improve the way we manage our relationships and ourselves. That’s where coaching can help. I am in the Washington, DC area.  I can help your team to work together to benefit the whole team as well as the individual team players. 
Call me to set up a training for your organization.